Frequently Asked Questions
- How does custom jewelry work at LeMas?
- Every LeMas piece is made for one client, start to finish. You begin with a private consultation about the piece, the occasion, and your vision. You choose your own diamonds and gemstones, we develop several design directions, and once you approve one, our craftsmen build it by hand in our Riyadh atelier. Nothing is pre-made or pulled from a tray.
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- Where can I design a custom engagement ring in Riyadh?
- At LeMas, a bespoke fine jewelry atelier in Riyadh. We design custom engagement rings around your stone, setting, and budget, with you involved at every step. Consultations are private and by appointment, in our atelier, at your home, or by video.
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- How much does a bespoke piece cost?
- The price depends on your choices: the diamonds and gemstones you select, the metal and gold weight, and the complexity of the design. Because every commission is unique, we give you a clear, transparent quote after your consultation, with no obligation. The consultation itself is complimentary.
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- How can I pay?
- We accept all major payment methods. You can pay in person at the atelier or remotely through a secure payment link, using Visa, Mastercard, mada, Apple Pay, Google Pay, or bank transfer. For bespoke commissions, payment is usually split into a deposit to begin and the balance on completion.
- Can I use my own diamonds or gold?
- Yes. Many clients bring their own diamonds, gemstones, or gold, including stones from inherited pieces, and we design something new around them. We assess what you have during the consultation and advise on what suits the piece you want.
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- How long does a custom piece take to make?
- It depends on the design. Most pieces are ready within two weeks to two months: a simpler piece moves faster, while a complex commission or one that needs specific stones sourced takes longer. We give you a clear timeline at your consultation.
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- Do you redesign or remodel old jewelry?
- Yes. We redesign inherited or older pieces, reusing your stones or gold to create something you will wear today. It is one of the most meaningful things we do, giving a piece with history a second life.
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- Are the diamonds natural and certified?
- Yes. We work with natural diamonds and gemstones from certified parcels. You inspect and select your own stones before any decision is made, and their pricing is transparent.
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- How do I book a consultation?
- Request a consultation through the form on this site and we reply within one business day. Every consultation is private and complimentary.
- Do you offer home visits or video consultations?
- Yes. You can meet us at our Riyadh atelier, arrange a private home visit, or consult by video, whichever suits you best.
- What types of pieces do you make?
- We create engagement rings, wedding and bridal sets, necklaces and pendants, earrings, bracelets including tennis bracelets, and one-of-a-kind bespoke commissions. Whether you arrive with a clear idea or just a feeling, we help shape it into a finished piece.
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